Learn how building relationships with patients and allowing them to share their tobacco use history can have more value than “telling people how to quit.”
As the Program Director for the Mayo Clinic Wellness Coach Training Program, Ms. Packard uses a coaching approach to treat tobacco dependence. The stigma associated with tobacco use can affect how patients are viewed by others and even their healthcare providers. She believes that engaging with patients expressing genuine curiosity and accurate empathy, respecting that they are the experts in their own lives, can open up avenues of conversation that can lower interpersonal dissonance, resolve ambivalence, and help make health behavior change possible.
Ms. Packard is also a sought-after Motivational Interviewing (MI) trainer with over a decade of experience in training groups in MI and wellness coaching in the US and overseas. She is a core member of the Mayo Clinic Tobacco Treatment Specialist Training faculty since 2005, and has served as a consultant to outside organizations such as ATTUD (Association for the Treatment of Tobacco Use and Dependence) and ICHWC (International Consortium for Health and Wellness Coaching) in the development of national credentialing standards.
Motivational Interviewing Trainer and Member, MINT
Consultant, ATTUD and ICHWC
Mayo Clinic Certified Wellness Coach
Certified Tobacco Treatment Specialist
MA in Counseling and Psychological Services, St. Mary’s University